Types of Airline Employment Opportunities
When asked to make a list of airline jobs, most people instantly think of pilots. But the flight crew, while their jobs are definitely important, are only a small part of what keeps an airplane flying and flight schedules on track. Airlines rely on many individuals to perform their job in order to keep them in business. They include baggage handlers, ticket agents, and avionics technicians.
Many airline jobs are well paying and offer prestige as well as excitement and fantastic benefits.
Some common benefits include:
- Sick pay
- Vacation pay
- Comprehensive medical
- Prescription insurance plans
- Basic life insurance
- Basic accidental death & dismemberment coverage
- Flexible spending accounts
- Retirement plan
- Free airfare for employee and his or her immediate family on company airline
- Discounted airfare for employee and his or her immediate family on other airlines.
Flight Attendant Jobs
The main responsibility of a flight attendant is to make sure passengers are safe. Next, the must provide great customer service. Flight attendants make up almost 20 percent of the 515,000 employees that comprise the aviation workforce. Do you love to travel? The job might be for you!
Also known as an Airline Operations Agent, the cargo agent needs great communication skills for receiving and transmitting information from and to pilots, ground crew, and other personnel. The Ops Agent must be able to prioritize a large number of projects and tasks. When flights are overbooked (it happens often!), agents must make decisions to rectify the situation in a way that will not negatively impact the schedule.
Flight dispatchers are responsible for ensuring the safety of an aircraft’s flight. This includes preparing a flight plan, which is a detailed schedule of destinations, layovers, distance, expected fuel consumption, winds aloft, weather, altitude, compass bearing, and alternate destinations in case of problems.
Ground / Airport Station Attendant
This position has many names: airline informational representative, ground attendant, station attendant, special assistant coordinator, or airport informational representative. Regardless of title, the main responsibility is to assist passengers in the terminal with general questions regarding directions, terminal services, or arranging wheelchair access.
Passenger Service Agent
Passenger service agents some of the same responsibilities as those in station agent jobs, but they are focused on working passengers – not aircraft. Their duties include issuing refunds to passengers, computing fares, preparing and selling tickets, collecting charges for excess baggage, checking baggage, and providing travel information.
Reservation Sales Agent
Reservation sales agents provide travel information over the telephone to customers of the airline. Typically, this information includes trip planning, car rentals, seat availability, fare information, schedules, tours, meals, and other information relevant to the customer’s flight plans. Although internet reservations have skyrocketed, airlines still utilize reservation sales agents.
Airline sales representatives help generate business for the airlines. They promote their airline to businesses.
Airline Station Agent
The most important duty of the station agent or district operations manager, is ensuring the overall operations of a given airline at an airport. This encompasses both flight and ground support operations and involves coordinating flight crew, cargo crew, baggage crew, ground crew, and the information that must be communicated among all these teams.